Partner spotlight · Customer service & returns

Lime Connect.

Lime Connect combines customer communications with AI agents and workflows.

The company

Meet Lime Connect.

Lime Connect combines customer communications with AI agents and workflows. Business knowledge, drag-and-drop automations and MCP connections support request handling and handovers.

Behaviour rules: Guidelines define AI agent behaviour and boundaries.
Channels: Website chat, WhatsApp and email are named as supported channels.
Published company address: Köln (DE)

Where and how can you work together?

Company locations: Not specified
Markets served: Not specified
Working languages: Not specified

The profile language is for presentation. It does not confirm a working language or market coverage. Please ask the provider about information that is not specified.

Expertise at a glance

How Lime Connect can help.

03 service areas

AI and Copilot

Use business knowledge for answers, conversation summaries and reply suggestions.

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Workflow automation

Configure lead qualification and support workflows through drag and drop.

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Systems and handovers

Connect tools through MCP, execute actions and hand conversations to the team.

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Transparent research

Sources and research date

Editorial research, not confirmed by the provider. Researched on: 16 October 2026. Information comes from the provider’s official website. There is no declared commercial relationship with ecommerce.spot.

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