Partner spotlight · Customer service & returns

Gorgias.

Gorgias connects a helpdesk, AI agents and commerce data.

The company

Meet Gorgias.

Gorgias connects a helpdesk, AI agents and commerce data. Its voice offering combines calling with conversation history and Shopify context and supports routing and transcripts.

Phone numbers: Multiple phone numbers can be managed through Gorgias.
Recordings: Call recordings support feedback, training and service improvement.

Where and how can you work together?

Company locations: Not specified
Markets served: Not specified
Working languages: Not specified

The profile language is for presentation. It does not confirm a working language or market coverage. Please ask the provider about information that is not specified.

Expertise at a glance

How Gorgias can help.

03 service areas

Calling in the helpdesk

Handle calls alongside email, chat and other customer interactions.

Explore this service

Shopify context

Recommend products and create orders using Shopify data during calls.

Explore this service

Routing and analysis

Use IVR, transfers, transcripts, summaries and call analytics.

Explore this service

Transparent research

Sources and research date

Editorial research, not confirmed by the provider. Researched on: 16 October 2026. Information comes from the provider’s official website. There is no declared commercial relationship with ecommerce.spot.

Gorgias – Voice support for your ecommerce

Suggest a correction

Is this your company?

Manage profile

Find the right expertise

Explore other perspectives

Explore more service providers and software for your e-commerce business.

Explore providers