Partner spotlight · Customer service & returns

Kustomer.

Kustomer combines customer service with a CRM data model.

The company

Meet Kustomer.

Kustomer combines customer service with a CRM data model. Profiles, custom objects and relationships bring purchase history and other information into a customer-centred timeline.

Timeline: The source describes a timeline for email, chat, phone, SMS and sales data.
Workflow components: Tasks, workflows and permissions are listed in the CRM area.

Where and how can you work together?

Company locations: Not specified
Markets served: Not specified
Working languages: Not specified

The profile language is for presentation. It does not confirm a working language or market coverage. Please ask the provider about information that is not specified.

Expertise at a glance

How Kustomer can help.

03 service areas

Customer profiles

Combine purchase history, preferences and additional sources into customer profiles.

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Custom objects and attributes

Structure and relate organisation-specific information about customers and conversations.

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Webhook updates

Update customer data through webhooks and make it accessible for service processes.

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Transparent research

Sources and research date

Editorial research, not confirmed by the provider. Researched on: 16 October 2026. Information comes from the provider’s official website. There is no declared commercial relationship with ecommerce.spot.

Kustomer – Customer Service CRM — Cultivate Customers, Not Tickets

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