Skip to content
ecommercespotFor providers
All providers

Partner spotlight · Customer service & returns

LiveChat.

LiveChat is presented on its current website as Text by LiveChat.

Chat and ticketsContextual routingReply assistance
LiveChat website

The company

Meet LiveChat.

LiveChat is presented on its current website as Text by LiveChat. The solution connects live chat, inbox, tickets and customer context with plan-dependent AI assistance.

AI handover
The AI agent can transfer conversations to the team.
Commerce context
Cart contents, recent orders and payment status are shown in the conversation.

Where and how can you work together?

Markets served
Not specified
Working languages
Not specified

The profile language is for presentation. It does not confirm a working language or market coverage. Please ask the provider about information that is not specified.

Expertise at a glance

How LiveChat can help.

03 service areas
01

Chat and tickets

Assign and track chat, email and follow-up requests in one inbox.

Explore this service
02

Contextual routing

Route visitors to available teammates through groups, automatic assignment and transfers.

Explore this service
03

Reply assistance

Review and adapt knowledge-based Copilot suggestions; limits depend on the plan.

Explore this service

Transparent research

Sources and research date

Editorial research, not confirmed by the provider. Researched on: . Information comes from the provider’s official website. There is no declared commercial relationship with ecommerce.spot.

Suggest a correction

Is this your company?

Manage profile

Find the right expertise

Explore other perspectives

Explore more service providers and software for your e-commerce business.

Explore providers